Who we are

We are WCC West Coast Group Ltd and our website address is https://www.wccwestcoastgroupltd.co.uk.

Our mailing address is:

WCC West Coast Group Ltd
Greenfield Farm
Garelochhead
Argyll & Bute
G84 0EH

What personal data we collect and why we collect it

Testimonies

Testimonies provided by customers will only contain their full name if they have agreed. No email, IP address or personally identifiable data will be included in any testimony and they will be removed by requests and within 1 working day.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact forms are used to allow visitors to this website to communicate directly with the company.  The data from the contact forms are transmitted securely for the web page to our server and your name, email address and if you provide your telephone number will be kept only for the duration of the communication and will be deleted after an enquiry is completed.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not collect personally identifiable information as you navigate our website unless you are an account holder in which case we collect data related to any order you make.  This information is available for you to view in your account page.  We do not share your data with anyone but anonymised data is collected to analyse the effectiveness of the content on this website and improve it.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have an online account with us, we will retain your contact information for the duration your account is active. In this case, it will only be use to communicate information regarding your account unless you have signed up to our mailing list.  If you have given us your contact information explicitly to receive marketing information, we will retain this so long as you remain subscribed. You can unsubscribe at any time by following the ‘unsubscribe’ link on the bottom of marketing emails.

Additional Information

How we protect your data

The information you provide is securely transmitted over the internet.  It is retained securely on our server.  Any information you provide for account/invoicing purposes will be kept securely on our accounts system.

What data breach procedures we have in place

If you suspect a data breach on our systems or website, then contact us immediately and we will investigate promptly. If we suspect a data breach we will immediately suspend systems and investigate the breach and ensure our systems are secure before making them available again.  We will contact anyone who may be affected by the breach.